Introduction to De-escalation

Service Description

Looking to improve your de-escalation skills? Look no further than Sendtac ltd's Introduction to De-escalation course. In just 90 minutes, you'll learn about the triggers of behaviour, the six stages of crisis, de-escalation strategies, as well as reflect and share on good practice. The course will also explore ABC logs and conflict resolution to provide you with a comprehensive understanding of de-escalation. Sign up today and take the first step towards improving your de-escalation skills. *Please note you only need to book onto one session, the rest are just different available dates for you to join. *Please note that all these courses can be face-to-face also, or at a time that suits you.